Privacy Policy

Last updated: 20 September 2026

Daniel Hokusai respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it and the rights you have in relation to your information.

 

1. Who We Are

The organisation responsible for your personal information is:

Daniel Hokusai
DANIEL HOKUSAI LTD
[]
Email: info@danielhokusai.com

For questions about how your personal information is handled, please contact us using the details above.

 

2. Information We Collect

When you purchase a product or contact us, we may collect information such as:

Your name

Billing and delivery address

Email address

Telephone number, where provided

Order details

Payment and transaction information

Communications you send to us

Information necessary to process and deliver your order

We only collect information that is reasonably necessary for operating our website, processing orders and providing our services.

 

3. How We Use Your Information

We may use your personal information to:

Process and fulfil orders

Take and process payments

Arrange delivery

Communicate with you about your order

Respond to questions and customer enquiries

Process returns, refunds and exchanges

Keep appropriate business and transaction records

Protect against fraud and misuse

Meet our legal and regulatory obligations

Improve our website and services where applicable

 

4. Our Legal Basis for Processing

Depending on the circumstances, we process personal information under one or more of the following lawful bases:

Contract

We need certain information to process and fulfil your order and provide the products you have purchased.

Legal Obligation

We may need to retain or use certain information to comply with legal, accounting or regulatory requirements.

Legitimate Interests

We may process information where it is reasonably necessary for legitimate business purposes, such as maintaining website security, preventing fraud, managing customer enquiries and improving our services, provided that these interests do not override your rights.

Consent

Where we rely on your consent, you can withdraw that consent at any time.

 

5. Payment Information

Payments may be processed by third-party payment providers available through our checkout, such as PayPal or other payment services.

Payment providers may process your payment information in accordance with their own privacy policies.

We do not need to retain your full payment card details in order to process your order.

 

6. Sharing Your Information

We may share relevant personal information with trusted third parties where necessary to provide our services.

This may include:

Payment service providers

Postal and courier services

Website and hosting providers

Services that help us operate our online shop

Professional advisers where necessary

Government authorities or other organisations where required by law

We only share information where there is a legitimate reason to do so.

 

7. International Transfers

Some service providers we use may process personal information outside the UK.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.

 

8. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Order and transaction information may need to be retained for longer where required for accounting, tax, legal or other regulatory purposes.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

 

9. Your Rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

Request access to the personal information we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your personal information where applicable

Request restriction of processing in certain circumstances

Object to certain processing

Request transfer of certain information to another organisation

Withdraw consent where we rely on consent as our lawful basis

Some of these rights are subject to legal conditions and exemptions.

To exercise your rights, please contact us using the details provided above.

 

10. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

11. Cookies

Our website may use cookies or similar technologies that are necessary for the operation of the website and online checkout.

Where non-essential cookies or similar technologies are used, we will provide appropriate information and obtain consent where required by law.

Strictly necessary cookies used to provide an online shopping service, such as those required for a shopping basket or checkout, can fall within an exemption from consent requirements, although information about their use should still be provided. (⁠Information Commissioner’s Office)

 

12. Marketing

We will only send electronic marketing communications where we have a lawful basis to do so.

Where consent is required, you can withdraw it at any time.

You can also contact us if you no longer wish to receive marketing communications.

 

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing the privacy policies of any third-party service you use.

 

14. Children’s Privacy

Our website is not specifically directed at children.

We do not knowingly collect personal information from children for marketing purposes.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be made available on this page.

 

16. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

ICO website: ⁠ico.org.uk

 

17. Contact

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Daniel Hokusai
DANIEL HOKUSAI LTD
[]
Email: info@danielhokusai